CRF Blog

System Overload

by Bill Hayes

In System Overload for the New Yorker, James Surowiecki looks at America’s infrastructure.

From the crumbling bridges of California to the overflowing sewage drains of Houston and the rusting railroad tracks in the Northeast Corridor, decaying infrastructure is all around us, and the consequences are so familiar that we barely notice them — like urban traffic congestion, slow-moving trains, and flights that are often disrupted, thanks to an outdated air-traffic-control system. The costs are significant, once you reckon wasted time, lost productivity, poor public-health outcomes, and increased carbon emissions. As Rosabeth Moss Kanter, a Harvard Business School professor and the author of “Move,” a recent book on the subject, told me, “Infrastructure is such a dull word. But it’s really an issue that touches almost everything.” [more]